Job Overview We are seeking a dedicated and enthusiastic Account Coordinator to join our team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. Primary function is assisting our account executives in maintaining already existing clients. Inbound calls only, no cold cold-calling, no networking, no internet solicitations. No quotas. Your primary goal will be to ensure customer satisfaction by helping customers make their insurance payment, quoting customer's car & home insurance with our various carriers as well as fostering positive relationships. This position requires excellent communication skills and a passion for helping others. Responsibilities Provide accurate information regarding products and services to clients Take customer payments and quote car & home insurance with our various insurance carriers. Handle customer complaints with professionalism and empathy. Maintain detailed records of customer interactions in the database. Immediate opportunities to earn more assuming punctuality and demonstrating understanding of the most common issues our customers face.
Job Type:
Full-time Benefits:
Health insurance Paid time off Vision insurance
Pay:
$21.00 - $22.00 per hour Expected hours: 40.0 per week
Benefits:
Health insurance Paid time off Vision insurance
Work Location:
In person
Benefits
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Review key factors to help you decide if the role fits your goals.