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Kalmbach Feeds
Customer Experience Specialist I
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Ohio data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,969 / year median in Ohio
-9% projected decline
Job Description
About the
You are happy to work 8:30am 5:00pm and an expectation of one Saturday every month, 8:00am 12:00pmYou have a minimum of 1 year customer service, sales, administrative or related experienceYou are a dependable self-starter with the ability to work independently without constant direction or supervisionYou will answer customer calls, process sales and purchase orders, employ accurate data entry, and coordinate activities with internal/external customersYoure willing to commute to our corporate office located in Upper Sandusky, OHWho you are:
Possess high energy level and the drive required to proactively execute Customer Service duties within a dynamic business environmentExhibit a strong analytical thinking abilityDemonstrate exemplary verbal and written communication skillsThrive in fast pace, ever-changing environmentAcquire a strong attention to detail and is well organizedProficient in Windows based software programs.
About the
About the
Kalmbach Feeds enjoys an excellent reputation for quality and integrity within the animal nutrition industry and is comprised of smart self-starters who are driven to serve customers. Our experienced, talented team utilizes cutting-edge technology and proprietary processes to deliver safe, innovative products. Our stringent ingredient testing, computer automated systems, patented technologies, dedicated manufacturing facilities, and in-house nutrition specialists guarantee it.
Additional information regarding our exciting company can be found at www.kalmbachfeeds.com/ as well as by viewing the video at https://www.kalmbachfeeds.com/join-our-team.
The information in your resume and application, including employment history, educational history and references, are subject to verification.
Pre-employment drug screen (hair and urine), physical, and criminal background check required Only qualified candidates will be contacted.
Role:
In addition to great pay and a complete benefits package, we want you to enjoy paid vacation time at our company condo in sunny, Fort Myers, FL. The Kalmbach Feeds Customer Service team requires an extremely perceptive person, who is capable of relating to individuals at all levels. As unique situations present themselves, the successful candidate must be sensitive to customer needs, corporate goals, team member goodwill, and the public image.You are happy to work 8:30am 5:00pm and an expectation of one Saturday every month, 8:00am 12:00pmYou have a minimum of 1 year customer service, sales, administrative or related experienceYou are a dependable self-starter with the ability to work independently without constant direction or supervisionYou will answer customer calls, process sales and purchase orders, employ accurate data entry, and coordinate activities with internal/external customersYoure willing to commute to our corporate office located in Upper Sandusky, OHWho you are:
Possess high energy level and the drive required to proactively execute Customer Service duties within a dynamic business environmentExhibit a strong analytical thinking abilityDemonstrate exemplary verbal and written communication skillsThrive in fast pace, ever-changing environmentAcquire a strong attention to detail and is well organizedProficient in Windows based software programs.
About the
Team:
At Kalmbach Feeds, our Customer Service team goes above and beyond to provide professional, knowledgeable, efficient, and honest service all while being respectful and building customer relationships. We understand the importance of keeping customers happy and strive to do this all while having fun and being positive! Our team believes in the value of the Golden Rule and insures each interaction with a customer leaves them feeling appreciated. This department determines the reputation of our company and continues to incorporate our companys mission.About the
Company:
Kalmbach Feeds offers the highest quality nutritional products for livestock, poultry, and companion animals. The company was founded in 1963 by Milton and Ruth Kalmbach with a vision to develop the finest products, providing customers with the best possible nutritional value. The Kalmbach familys traditional core values have served as the compass for consistent success for over five decades, and the company has become the regional leader within the animal nutrition industry.Kalmbach Feeds enjoys an excellent reputation for quality and integrity within the animal nutrition industry and is comprised of smart self-starters who are driven to serve customers. Our experienced, talented team utilizes cutting-edge technology and proprietary processes to deliver safe, innovative products. Our stringent ingredient testing, computer automated systems, patented technologies, dedicated manufacturing facilities, and in-house nutrition specialists guarantee it.
Additional information regarding our exciting company can be found at www.kalmbachfeeds.com/ as well as by viewing the video at https://www.kalmbachfeeds.com/join-our-team.
What you will enjoy:
Medical, Dental, and Life Insurance plansCompetitive compensation401K with company match3 weeks paid time off in first yearShort-term and Long-term DisabilityMedical Reimbursement PlanAccess to company condo in Fort Myers, FLKalmbach Feeds is an Equal Opportunity Employer. Each applicant for employment is considered solely based on job qualifications, without regard to race, color, religion, sex, age, disability, national origin, veteran status, or any other classification protected by law.The information in your resume and application, including employment history, educational history and references, are subject to verification.
Pre-employment drug screen (hair and urine), physical, and criminal background check required Only qualified candidates will be contacted.