Job Summary We are seeking a dynamic and dedicated Customer Service Representative to join our vibrant team! In this role, you will be the friendly face and voice of our office, providing exceptional support to our valued customers. Your enthusiasm, organizational skills, and ability to handle multiple tasks with professionalism will ensure a positive experience for everyone you assist. This paid position offers an exciting opportunity to develop your office management and customer support skills in a fast-paced environment. If you thrive on helping others and possess excellent communication abilities, we want to hear from you! Duties Greet customers promptly and courteously at the front desk, creating a welcoming atmosphere. Manage multi-line phone systems efficiently, directing calls and taking detailed messages as needed. Provide outstanding customer support by answering inquiries, resolving issues, and offering product or service information. Maintain accurate data entry records using computer literacy skills, including Microsoft Office and Google Workspace tools. Organize and file documents systematically, ensuring all records are up-to-date and easily accessible. Assist with office management tasks such as calendar management, appointment scheduling, and proofing correspondence. Support administrative functions like filing, proofreading documents, and managing office supplies to keep operations running smoothly. Skills Proficiency in computer skills including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications. Strong organizational skills with the ability to prioritize tasks effectively in a busy environment. Excellent phone etiquette with experience handling multi-line phone systems confidently. Bilingual abilities are highly valued to better serve diverse customer needs. Previous office or clerical experience, including data entry, filing, and proofreading. Knowledge of QuickBooks or bookkeeping experience is a plus for handling basic financial tasks. Exceptional customer service skills with a friendly attitude and problem-solving mindset. Ability to manage time efficiently while juggling multiple responsibilities such as calendar management and administrative support. Join us in delivering outstanding service while advancing your career in a supportive and energetic workplace!

Pay:

$13.00 - $16.50 per hour

Benefits:

Flexible schedule Health insurance Life insurance Paid time off Parental leave

Work Location:

In person