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RITE RUG CO

Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,969 / year median in Ohio

-9% projected decline

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Job Description

Customer Service Representative
RITE RUG CO - 2.9
Whitehall, OH Job Details $40,000 a year 2 days ago Qualifications Customer communication High school diploma or GED Full Job Description Rite Rug has been one of the top privately owned, flooring companies, since 1934! We are looking for a motivated, detail oriented, Customer Service Representative to join our team! If you are looking for a company where you are part of family, then Rite Rug is the place for you!
POSITION SUMMARY
Interact with customers to provide and process information in response to inquiries, concerns, and requests about services and installations
ESSENTIAL FUNCTIONS
Schedule homes for installation Enter service calls and coordinate repair dates Monthly closing of all open repairs Assist field supers Schedule job finishes Ensure on order material is received and scheduled
QUALIFICATIONS AND REQUIREMENTS
The incumbent must: Have earned a minimum of a High School Diploma or equivalent. Be able to multi-task and prioritize the duties required. Exhibit effective oral and written communication skills. Possess excellent time management skills. Have the ability to work independently in a fast-paced environment.