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Almega Enterprise

Client Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Ohio data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,969 / year median in Ohio

-9% projected decline

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Job Description

Almega Enterprise is seeking a professional and personable Client Service Representative to join our growing firm in Worthington, OH. This position works directly with local business clientele, providing account support, service information, follow-up communication, and a consistently positive client experience. This is a strong opportunity for someone interested in building experience in client services, account support, customer relations, and professional business communication. Previous experience is helpful but not required, as training and ongoing coaching are provided. As a Client Service Representative, you will serve as a point of contact for local business clients throughout the Worthington and greater Columbus area. Your focus will be understanding client needs, providing accurate information, assisting with account-related requests, and maintaining professional relationships.
Client Service Representative Responsibilities:
Communicate directly with new and existing business clients Build and maintain positive, professional client relationships Assist with account questions, service updates, and general support needs Learn about each client's priorities and service requirements Provide clear and accurate information regarding available services and account options Assist with client onboarding and account updates Coordinate follow-up communication and help ensure requests are addressed Maintain organized records of client interactions and account activity Communicate client feedback and service needs to appropriate team members Stay informed on client programs, services, and account procedures Support local business outreach and client engagement initiatives Collaborate with the team to maintain a high standard of client service
Key Qualifications:
Must be at least 18 years old Available to work full-time and on-site in Worthington, OH Strong verbal communication and interpersonal skills Professional and dependable approach to client interactions Strong organization and attention to detail Comfortable communicating with business professionals face-to-face Ability to manage multiple priorities and follow through on client needs Positive, team-oriented attitude Willingness to learn and receive coaching Previous experience in customer service, client services, hospitality, administration, account support, or another client-facing role is preferred but not required
Compensation and Benefits:
Guaranteed weekly compensation Paid hands-on training and ongoing coaching Paid time off Employee discounts on select products and services 401k matching Team recognition programs Supportive and collaborative work environment Flexible scheduling for full time employees Paid optional travel and networking opportunities Almega Enterprise provides professional client support and relationship management while working with businesses throughout the local market. We value clear communication, reliability, professionalism, and creating positive experiences for the clients we support. If you are personable, organized, and interested in developing experience in client services, account support, business communication, and relationship management, we encourage you to apply.
Pay:
$1,000.00 - $1,300.00 per week
Benefits:
401(k) Employee discount Flexible schedule Paid time off
Work Location:
In person