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WC
Worthington Community Center
Part-Time Customer Service (daytime availability)
Career Insights for Customer Service Representative (General)
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,969 / year median in Ohio
-9% projected decline
Job Description
Part-Time Customer Service (daytime availability) Worthington Community Center - 4.6 Worthington, OH Job Details Part-time $16.06 an hour 1 day ago Benefits Flexible schedule Qualifications Customer communication Customer relationship building Attention to detail Full Job Description This is a high-level customer service role that requires more than just a friendly smile. The front desk is the hub of our Parks and Recreation Department, and our team plays a vital role in creating a welcoming, positive, and memorable experience for every guest. Success in this position comes from combining strong customer service skills with the ability to: Greet and assist guests with warmth & professionalism Learn and retain large amounts of frequently changing information Navigate multiple software systems and troubleshoot basic technology questions Multitask effectively while maintaining a calm, friendly, and solution-oriented demeanor Work in a fast-paced, often high-pressure environment while keeping the guest experience at the center Problem-solve in real time, prioritizing multiple demands to ensure each guest leaves with a positive impression We're looking for team members who: Are passionate about delivering excellent customer service and creating meaningful interactions Communicate clearly and confidently with a wide variety of guests Are quick learners, detail-oriented, and dependable Thrive in a dynamic environment where no two days are the same Take pride in being part of a team that goes above and beyond for the community CPR/First Aid certification is preferred but can be provided if needed. The City of Worthington is an Equal Opportunity Employer.