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Fastnet Staffing
Call Center Representative
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32
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Job Description
Job Title:
Call center/Customer Service Representative
•Temporary / 8
WEEKS Location Address:
Youngstown, OH 44515 Work hours: 9am
•5:30pm (Mon
•Fri) NONIT05 Rep acts as the frontline link to assist providers in optical offices. They are responsible for answering inquiries via phone, email, and fax, ensuring overall provider satisfaction. In addition, entering in vision prescription orders and investigating existing ones is part of their duty.
Specific Skills Needed:
Top 3-5 mandatory and/or minimum requirements: Proficiency in the use of computer to navigate between different websites, effective communication, time management, problem-solving, and active listening. Top 3-5 desirable attributes/qualifications? Empathy to understand provider frustration, problem-solving, and active listening. Experience with Microsoft Office products a plus. Required levels/ Years of Experience education
•Highschool diploma/4+ years of customer service experience.
Pay:
$20.00
•$21.00 per hour Expected hours: 40.0 per week
Work Location:
In person
Benefits
- Dental Insurance