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Customer Service Representative
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Job Description
Customer Service Representative#26-02344
Up to $21 per hour
Youngstown, OH
Onsite Job Description
Title:
Customer Service Representative
Location:
3710 Belmont Ave, Youngstown, OH 44515 (100% Onsite)
Compensation:
$21hr | Weekly Pay + Optional Benefits
Benefits:
Paid weekly, health, dental + vision insurance available!
Schedule:
9am - 5:30pm (Mon - Fri)
Contract Length:
2 months| conversion pending attendance, performance, and business need
Start date: 10/15/2026
Classic Optical's CS Rep acts as the frontline link to assist providers in optical offices. They are responsible for answering inquiries via phone, email, and fax, ensuring overall provider satisfaction. In addition, entering in vision prescription orders and investigating existing ones is part of their duty.
Specific Skills Needed:
Top 3-5 mandatory and/or minimum requirements:
Proficiency in the use of computer to navigate between different websites, effective communication, time management, problem-solving, and active listening.
Top 3-5 desirable attributes/qualifications Empathy to understand provider frustration, problem-solving, and active listening. Experience with Microsoft Office products a plus.
Required levels/ Years of Experience education Highschool diploma/4+ years of customer service experience.
Benefits
- Dental Insurance
- Vision Insurance