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BS
Belcan Services Group Ltd Partnership
Customer Service Representative
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,969 / year median in Ohio
-9% projected decline
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® Customer Service Representative•Cosmetics
Belcan Services Group Ltd Partnership•
Top 3-5 desirable attributes/qualifications? Empathy to understand provider frustration, problem-solving, and active listening. Experience with Microsoft Office products a plus.
Required levels/
Youngstown, OH Posted:
7/31/2026•Expires:
10/29/2026Job ID:
293498039 Report this job Apply Now Save To My ProfileEmail Print Job Description Job Description Job Title:
Customer Service RepresentativeLocation:
Youngstown, OHZip Code:
44515Duration:
2MonthsPay Rate:
$21/hr.Keyword's:
#Youngstownjobs; #CustomerServiceRepresentativejobs;Start Date:
Immediate'We provide a competitive pay and benefits package. This position is offering a Pay rate of $21/hr, however, Belcan considers several factors when extending an offer, including but not limited to education, experience, geographic location, and discipline. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.Job Description:
The CS Rep acts as the frontline link to assist providers in optical offices. They are responsible for answering inquiries via phone, email, and fax, ensuring overall provider satisfaction. In addition, entering in vision prescription orders and investigating existing ones is part of their duty.Specific Skills Needed:
Top 3-5 mandatory and/or minimum requirements: Proficiency in the use of computer to navigate between different websites, effective communication, time management, problem-solving, and active listening.Top 3-5 desirable attributes/qualifications? Empathy to understand provider frustration, problem-solving, and active listening. Experience with Microsoft Office products a plus.
Required levels/