Job Description Job Type:

Full-time, Hourly (35-40 hours/week)

Pay:

$15.00 - $18.00 per hour

Core Responsibilities Financial & Administrative Support Daily Reporting:

Finalize the previous day's business operations. Accurately input invoices and payments, ensuring all batches are balanced and finalized.

Finance Applications:

Process customer finance applications and ensure all paperwork is properly completed and filed.

Account Payments:

Process and apply payments for accounts that have been turned in and funded.

Office Operations:

Handle miscellaneous administrative tasks to ensure the office runs smoothly and efficiently day-to-day.

Customer Service & Reception Incoming Calls:

Act as the first point of contact for the store. Answer calls promptly with the proper company greeting, maintain a positive and welcoming attitude, and accurately route calls to the appropriate personnel.

Sales Associate Support:

Assist the sales team with customer needs, including calculating balances due or refunds owed, and processing deposit transfers for customer reselections.

Order & Delivery Coordination Delivery Scheduling:

Contact customers when their furniture arrives to schedule delivery. Ensure orders are scheduled for the correct day, input necessary routing notes, and communicate any special instructions to the warehouse team.

Truck Preparation:

Review and prep next-day delivery trucks, ensuring all necessary arrangements are made and customer balances are paid in full prior to delivery.

Customer Pick-ups:

Coordinate will-call orders for customers picking up their items in-store or by phone, and promptly inform the warehouse to prepare the items.

Inventory Control:

Review orders uploaded via Dropbox to ensure accuracy, and input any relevant customer notes into the system.

Perks & Benefits Family-Owned Culture:

Work in a supportive, family-owned business environment.

Predictable Schedule:

Enjoy the same days off every week for a healthy work-life balance.

Comprehensive Insurance:

Health, Vision, Dental, and Life Insurance options available.

Paid Time Off:

Paid vacation days and holidays.

Retirement:

401(k) opportunities to help you plan for the future.

Employee Discounts:

Access to our Employee Purchase Program.

Extra Earning Potential:

Ongoing bonus opportunities. About Coconis Furniture Inc Coconis Furniture is a family owned and operated business in Southeastern Ohio. We have been community connected since 1927. Join our family today!