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Mercy

Ada - Communication Services Representative - PRN

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Oklahoma data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,404 / year median in Oklahoma

-2% projected decline

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Job Description

Find your calling at Mercy! Overview Under general supervision, answer all incoming calls; connect all incoming and outgoing calls; page physicians; obtain long distance information and place calls for physicians, personnel and families; provide patient information. Receive class registration & physician referral calls. May serve as Dispatcher for Safety and Security, Maintenance Departments, and other offsite locations.
Position Details:
Qualifications Education:
High school diploma or equivalent.
Licensure:
None.
Experience:
Telephone or customer service experience beneficial.
Certifications:
None.
Other:
o Basic computer and keyboarding skills o Must be able to navigate multiple computer software systems simultaneously o Ability to communicate clearly in English both orally and written o Knowledge of Microsoft Office Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
Qualifications:
UNAVAILABLE