Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
RR
Red River Nissan
Service Advisor
Career Insights for Automotive Customer Service Representative
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Oklahoma data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.
$50,957 / year median in Oklahoma
+14% projected growth
Job Description
Confidential Service AdvisorEstablished Automotive Dealership | Ardmore, Oklahoma Confidential Search An established and growing automotive dealership is seeking an experienced Service Advisor to join our team. This is a confidential search to replace a valued team member. All inquiries will be handled with complete discretion. We're looking for a professional who understands that being a Service Advisor is about building relationships, creating trust, and delivering an exceptional ownership experience—not simply writing repair orders. Responsibilities Greet customers promptly and professionally Listen carefully to customer concerns and accurately document vehicle needs Recommend maintenance and repair services based on manufacturer guidelines and technician inspections Prepare accurate repair estimates and obtain customer authorization Keep customers informed throughout the repair process Coordinate efficiently with technicians, parts, and management to ensure timely vehicle delivery Maintain accurate repair orders and customer records Achieve high levels of customer satisfaction (CSI) while maintaining strong service sales performance Handle customer concerns professionally and resolve issues quickly Build long-term customer relationships that encourage repeat business and referrals Qualifications Previous Service Advisor experience preferred Automotive dealership experience strongly preferred Excellent communication and relationship-building skills Strong organizational and time management abilities Ability to multitask in a fast-paced environment Comfortable using dealership management systems and CRM software Professional appearance and positive attitude Valid driver's license and clean driving record What We're Looking For A self-motivated professional who takes ownership of every customer interaction Someone who can build trust without high-pressure selling A team player who works well with technicians and fellow advisors A problem solver who remains calm under pressure A dependable individual with a strong work ethic and attention to detail Benefits Competitive compensation with performance incentives Health Insurance Dental Insurance Vision Insurance Employee Discount Join Our Team If you're an experienced Service Advisor looking for a dealership that values professionalism, customer satisfaction, and long-term success, we'd love to hear from you. All inquiries and interviews will remain strictly confidential.