Job Description for Service Advisor Job Summary We are seeking a dedicated and customer-focused Service Advisor to join our team. In this role, you will serve as the primary point of contact between our service technicians and our valued clients. Your responsibilities will include communicating effectively with customers, understanding their vehicle service needs, and coordinating service appointments. The ideal candidate will have dealership experience, strong communication skills, and the ability to drive a vehicle as needed to support daily operations. Responsibilities Greet customers warmly and listen carefully to understand their vehicle concerns and service requirements Communicate clearly with clients regarding service options, estimates, and timelines Write detailed service orders and work with technicians to ensure accurate completion of repairs and maintenance Maintain ongoing client communication throughout the service process to keep customers informed and satisfied Schedule service appointments efficiently while managing dealership workflow Drive vehicles as necessary for test drives or vehicle inspections to assess issues or verify repairs Build strong relationships with clients to promote repeat business and customer loyalty Collaborate with team members to ensure smooth daily operations and high-quality customer service Experience Previous dealership experience is preferred, providing familiarity with automotive services and customer interactions Proven ability in client communication, including explaining technical information in an understandable manner Experience in service writing or similar administrative roles within an automotive environment is advantageous Valid driver's license with a clean driving record is required to perform driving duties effectively This position offers an engaging opportunity for individuals passionate about automotive services and delivering exceptional customer experiences. If you thrive in a fast-paced environment and possess strong communication skills, we encourage you to apply.

Pay:

$45,000.00 - $70,000.00 per year

Benefits:

401(k) matching Life insurance Paid time off

Work Location:

In person