A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
Field Service Representative/Maintainer, Intermediate ERT, Inc. $80,000.00 - $95,000.00 United States, Oklahoma, Fort Sill Jul 27, 2026 Field Service Representative/Maintainer, Intermediate
ID 2026-9806
Type Full Time W/Benefits Ret Match Location :
Location US-OK-Fort Sill Security Clearance Secret Overview/ Job Responsibilities Position is contingent upon contract award and funding. Entarian is seeking a qualified Field Service Representative/Maintainer, Intermediate candidate to support Product Manager (PdM) Multi-Mission Surveillance Systems (M2S2). The Field Service Representative will be responsible for providing technical support and subject matter expertise for the
AN/TPQ-53
Counter Fire Target Acquisition Radar and the
AN/TPQ-50
Lightweight Counter Mortar Radar Systems. This includes troubleshooting system hardware and software. Will provide assistance to Soldiers in the performance of preventative maintenance checks and services, trouble shooting procedures, corrective maintenance, and operation of fielded systems and will provide refresher training if required. Will document the results of maintenance and troubleshooting actions. Must be capable of providing remote support and/or on-site troubleshooting in response to requests for technical assistance. Responsibilities include but not limited to the following: Perform troubleshooting, fault isolation, and repair of failed components to the LRU level, including circuit cards
Remove, repair, and replace un-serviceable components and parts
Identify and requisition parts required for system repair
Support efforts associated with failure analysis, system upgrades, and modifications.
Perform system software loading in support of initial fielding or software upgrades
Perform modification kit installation at using unit locations
Support testing efforts associated with system and software upgrades
Participate in technical publication reviews and maintenance procedure changes
Participate in training package reviews
Perform system check-out procedures prior to initial fielding to Army units
Perform over-the-shoulder training to Soldiers in the operation of the radar, operator level maintenance, and corrective maintenance actions of the 94M or field level maintenance Salary range: $80,000.00 - $95,000.00 Minimum Qualifications Must be a US citizen and possess an active Secret level security clearance CompTIA Security+ certification Knowledge and understanding of radar theory, radar design, field testing, and electro-mechanical maintenance analysis, including troubleshooting, fault isolation, repair/replace techniques, and documentation.
Demonstrated ability to read, interpret, and follow schematics
Demonstrated ability to work with minimal guidance
Proficiency with MS Office Suite
Working knowledge of Redhat Linux operating systems
Must be able to lift and/or move 50 pounds or more unassisted
Must possess a valid US Passport
Must be capable of providing remote support and/or on-site troubleshooting in response to requests for technical assistance. About Us Formed through the strategic union of Sev1Tech and ERT, Entarian is a premier provider of mission-critical engineering and technology solutions. Founded on a legacy of excellence dating back to 1993, Entarian is a product of an evolved and fully diversified engineering and federal technology leader. From deep space to defense and civilian missions, Entarian delivers secure, mission-aligned digital solutions that drive national resilience and operational effectiveness. We don't just support modernization; we define it. Join the Mission and Start your
Career Journey:
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careers@entarian.com Entarian is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Need help finding the right job? We can recommend jobs specifically for you!
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