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Baker Agency LLC

Business Insurance Specialist

Entry-Level JobVerifiedNo experience needed

Career Insights for Insurance Customer Service Representative

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Based on Oklahoma data

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What they do

An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.

$42,726 / year median in Oklahoma

-6% projected decline

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Job Description

Business Insurance Specialist Baker Agency

LLC - 4.0

Jenks, OK Job Details Full-time $45,000 - $60,000 a year 9 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Opportunities for advancement Life insurance Qualifications High school diploma or GED Driver's License Full Job Description Job Overview The Business Insurance Specialist is responsible for developing and growing a profitable commercial insurance book of business by building relationships with business owners and delivering customized risk management solutions. This role focuses on prospecting, quoting, presenting, and closing new commercial insurance accounts while serving as a trusted advisor to clients. Business Insurance Specialists are expected to generate new opportunities through networking, referrals, centers of influence, and agency-provided opportunities while maintaining a consultative, relationship-driven sales approach.

Salary Range:

$45,000.00 - $60,000.00 per year Benefits Annual Base Salary

+ Commission

+ Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Requirements High school diploma or equivalent required; associate's or bachelor's degree preferred. Active Property & Casualty Insurance License, or the ability to obtain one within the required timeframe. Valid driver's license and reliable transportation. Experience Previous commercial insurance, business-to-business sales, or professional sales experience preferred. Experience developing referral relationships and prospecting for new business is highly desirable. Existing relationships within the local business community are a plus. Knowledge & Skills Strong consultative sales and relationship-building skills. Excellent communication, negotiation, and presentation abilities. Self-motivated, competitive, and results-oriented. Strong organizational and time-management skills. Ability to analyze business operations and recommend appropriate insurance solutions. Proficiency with agency management systems, CRM platforms, and commercial rating tools. Ability to work independently while collaborating with internal service and marketing teams. Additional Requirements Must be legally authorized to work in the United States. Must maintain all required insurance licenses and remain in good standing throughout employment. Success Characteristics Driven to develop long-term business relationships. High level of professionalism and integrity. Entrepreneurial mindset with strong business acumen. Excellent problem-solving and critical-thinking abilities. Coachable and committed to continuous learning. Accountable, dependable, and goal-oriented. Passionate about helping businesses protect what they have built. Responsibilities Generate new commercial insurance business through networking, referrals, prospecting, community involvement, and agency-provided opportunities. Identify, quote, present, and close commercial insurance solutions for businesses of all sizes. Conduct comprehensive business insurance reviews to identify exposures, coverage gaps, and risk management opportunities. Build and maintain strong relationships with business owners, lenders, CPAs, attorneys, REALTORS®, and other referral partners. Develop customized insurance programs utilizing multiple insurance carriers and markets. Maintain accurate documentation and activity within the agency CRM and management systems. Meet or exceed established new business production, activity, and close rate goals. Collaborate with Client Service Representatives and Account Managers to provide an exceptional client experience. Refer opportunities for employee benefits, life insurance, Medicare, personal insurance, and other specialty products to the appropriate agency advisor. Stay current on carrier appetites, underwriting guidelines, industry trends, and emerging business risks. Maintain required insurance licenses and complete continuing education requirements. Represent the agency professionally while building long-term relationships within the business community. About Us At Scott W Baker Agency Inc Farmers Insurance, we believe that protecting what matters most is a shared mission. Our dedicated team empowers individuals and families to secure their futures through tailored insurance solutions. With a commitment to integrity and innovation, we foster a culture of growth and support. Join us in our journey to inspire confidence and peace of mind, making a positive impact in the lives of our clients and community. Together, we can pave the way for a brighter tomorrow in the insurance industry.