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FSNB,National Association

CSR (full-time)

Entry-Level JobVerifiedNo experience needed

Career Insights for Call Center Representative

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Based on Oklahoma data

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What they do

A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.

$37,322 / year median in Oklahoma

-2% projected decline

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Job Description

CSR (full-time) FSNB,National Association - 2.4 Lawton, OK Job Details Full-time $12.50 an hour 1 day ago Benefits Paid training Health insurance Dental insurance 401(k) On-the-job training Employee assistance program Opportunities for advancement Qualifications Direct client contact Filing Customer engagement Data entry Client interaction via phone calls Office record organization
Full Job Description Department:
Call Center Reports to:
Call Center Management Hours:
Many shifts available FSNB is a full-service, family-owned bank that has been in operation for 75 years. Look no further! Begin building a successful career at FSNB! We are currently seeking friendly, outgoing, and adaptable individuals to join our team as entry-level Customer Service Reps in our Customer Service department, who view every contact as an opportunity to make it a positive customer experience. FSNB provides paid training and offers career growth opportunities such as team leaders and supervisors. All qualifications can be acquired through on the job training, with no prior finance or accounting experience necessary. What is in it for you: Opportunity for pay increases in as soon as 30 days Paid training Paid vacation and personal leave 401k Plan Flexible scheduling with two days off a week Growth/Career opportunities Equal Opportunity Employer Health and dental insurance available Employee Assistance Program available Discounts at the YMCA, AT&T, Verizon, Dell and more Free and discounted bank services, if you bank with us while employed Main requirements: Prior call center experience preferred Meet acceptable standards for attendance and punctuality Meet acceptable standards based on performance metrics Provide excellent customer service by answering and handling all calls in a courteous and professional manner Complete proper paperwork or data entries, accurately and efficiently Filing and other basic office duties Complete additional duties as assigned