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The Liquor Store
Cashier/Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Oklahoma data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,404 / year median in Oklahoma
-2% projected decline
Job Description
Cashier/Customer Service Representative The Liquor Store - 4.1 Moore, OK Job Details Full-time $11 - $14 an hour 14 hours ago Benefits Employee discount Flexible schedule Qualifications Retail sales transactions Retail customer service procedures Product presentation Customer relationship building Phone communication Payment processing Client inquiry handling English Shelf stocking Retail merchandising procedures Numeracy Cash register operations Customer engagement Retail store product knowledge Retail math Suggestive selling POS systems Leadership Client interaction via phone calls Full Job Description Overview Join our dynamic retail team as a Cashier and Customer Service Representative, where your energy and enthusiasm will create a welcoming environment for every customer. In this role, you will be the friendly face that helps customers complete their transactions smoothly while providing exceptional service. Your multitasking skills and retail knowledge will drive sales, ensure accurate cash handling, and promote a positive shopping experience. This paid position offers an exciting opportunity to develop your retail expertise and grow within a vibrant team. Duties Operate cash registers and POS (Point of Sale) systems efficiently to process sales transactions accurately and swiftly Assist customers with product questions, product demos, and upselling to enhance their shopping experience Handle cash drawer operations, including cash handling, balancing registers, and reconciling daily sales Maintain knowledge of store products, merchandising standards, and current promotions to support sales efforts Provide excellent customer service by addressing inquiries via phone etiquette and in person with professionalism and friendliness Stock shelves, organize merchandise displays, and support store merchandising initiatives to create an inviting shopping environment Conduct retail sales transactions while ensuring compliance with company policies and procedures Requirements Previous experience in retail sales or cashiering preferred; supervisory experience is a plus for leadership opportunities Strong communication skills with the ability to engage customers effectively in both English and bilingual settings if applicable Proficiency in POS systems, cash register operations, and basic math skills for accurate cash handling and retail math calculations Ability to perform cashier duties such as cash drawer handling, balancing registers, and processing returns or exchanges confidently Knowledge of retail store product lines, merchandising principles, and inventory stocking procedures Excellent phone etiquette and customer service skills to handle inquiries professionally over the phone or in person Demonstrated ability to upsell products or services to maximize sales opportunities This role is perfect for motivated individuals eager to develop their retail expertise while delivering outstanding customer experiences. If you thrive in fast-paced environments and enjoy engaging with people, we want to hear from you!