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Customer Support Specialist

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Job Description

Position:
Customer Support Specialist Position Type:
Long-term Contract Location:
South Norman Pay Rate:
$16/hr
Projected Start Date:
October 12th, 2026 As a Customer Service Specialist you will be responsible for providing solutions and next steps to clients, answering inbound calls, and placing outbound calls to aid in processing applications while demonstrating professionalism.
Qualifications:
Basic Computer Skills High School Diploma / GED AND 6 months of experience in Customer Service or Call Center Ability to multitask and deal with stressful situations Must show a level of empathy and willingness to help Experience in using dual monitors Ability to understand written materials and instructions
Responsibilities:
(include but are not limited to) Providing comprehensive customer service through inbound and outbound calls Conduct initial assessment, research, and provide resolutions for clients Navigate multiple internal database systems Maintain and complete comprehensive client files in a timely manner OKCFA