Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Apply Offsite

Oklahoma State University

Veterinary Client Services Representative I - Sr

Pay: $15–$25/hr

Posted: 2 weeks ago

Location: Stillwater, OK (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 10/1/2026

Career Insights for Client Service Representative / Associate

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on Oklahoma data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$35,358 / year median in Oklahoma

-1% projected decline

Explore Career

Job Description

Veterinary Client Services Representative I

AS6395 494833

Stillwater

COLLEGE OF VETERINARY MEDICINE

(STW) Staff Full-time High school diploma or equivalent Campus OSU-Stillwater Contact Name & Email Nancy Allen, nancy.allen@okstate.edu Work Schedule Monday through Friday, 8:00am-5:00pm Appointment Length Regular Continuous/Until Further Notice Hiring Range $15.00

$25.

00 Hourly Priority Application Date While applications will be accepted until a successful candidate has been hired, interested parties are encouraged to submit their materials as soon as possible to ensure full consideration. Special Instructions to Applicants For full consideration, please include a resume, cover letter and contact information for three professional references. About this Position Primarily responsible for reviewing all charges and fee estimates, discussing payment policy with clients and collecting additional deposits when charges exceed original fee estimate. Responsible for greeting clinic clients, admitting/dismissing patients and collecting payment for services. Schedules appointments, answers phones, and communicates necessary messages to faculty/clinicians. Required Qualifications High School/GED (degree must be conferred on or before agreed upon start date) Vet Client Svc Rep I

High School diploma/GED and one year of veterinary or medical office experience. Vet Client Svc Rep II
High School diploma/GED, three years of veterinary or medical office experience, and one year of experience in billing/cash handling. Vet Client Svc Rep III
High School diploma/GED, five years of veterinary or medical office experience, two years' experience in billing/cash handling, and completion of at least two on-campus or on line customer service focused training courses. Vet Client Svc Rep Sr
High School diploma/GED, eight years of veterinary or medical office experience, four years' experience in billing/cash handling, completion of at least two on-campus or online customer service focused training courses, and certified Veterinary Receptionist (CVR) from the National Association of Veterinary Technicians in America (NAVTA).

Post-secondary education may substitute for years of required experience. Preferred Qualifications High School/GED Eight years' experience in a medical or veterinary client service role. Four years' experience in billing/cash handling. Completion of at least two on-campus or online customer service focused training courses. Certified Veterinary Receptionist (CVR) from the National Association of Veterinary Technicians in America (NAVTA). Skills, Proficiencies, and/or

Knowledge:

Must have excellent interpersonal and communication skills as well as organization skills, ability to handle/reconcile payments received for services and multi-line phone skills. Must have MS Office experience.