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Nesco Resource

Dispatcher/ Customer Service Agent

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Job Description

Dispatcher/Customer Service Agent We re hiring Customer Service Agents to join a fast-paced call center environment supporting customers across the U.S. In this role, you ll handle inbound and outbound calls , verify information, and help resolve alarm events quickly and professionally. This is a high-volume, customer-focused role ideal for individuals who can think fast, communicate clearly, and multitask with confidence. Pay & Schedule $17/hour | Weekly Pay 2nd
Shift:
2:00 PM-10:30 PM | 3rd
Shift:
10:00 PM-6:30 AM May include weekends & holidays On-site in Tulsa What You ll Do Handle inbound & outbound calls related to alarm activity Verify customer information and assess situations quickly Coordinate with emergency services when needed Manage multiple systems, calls, and alerts at once Document all interactions accurately and follow procedures Provide professional, timely support in urgent situations This Role is a Good Fit For Call center or high-volume customer service experience Retail / restaurant backgrounds used familiar with fast paced environments Hotel, front desk/admin, loss prevention, dispatch, or support roles Individuals comfortable with back-to-back calls & multitasking Requirements High school diploma or equivalent Experience in customer service (phone or in-person) with GOOD job history Typing 30+ WPM Reliable attendance is a must Ability to pass background check, drug screen, and assessments Apply Today! Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. PRO011

Benefits

  • 401(k) Plans
  • Health and Wellness Programs
  • Health Insurance
  • Dental Insurance