At GetFixedOK, we are a High Volume/ High Quality Spay/ Neuter clinic on a mission to save lives, prevent pet overpopulation and support our community. We run on coffee, teamwork and an absolute obsession with animals. It's fast-paced, It's rewarding and it is NEVER boring. We are looking for a rock-star Customer Service Representative (CSR) to be the welcoming smile, the reassuring voice and the organizational glue that keeps our front desk humming! What you'll be doing(The fun stuff) As our morning CSR, you aren't just answering phones - you are the champion of the of the client experience and a crucial part of our lifesaving mission. Your day-to-day will look like

The Ultimate Greeter:

Welcoming clients and their pets at check-in.

The Info Guru:

Answering client questions, scheduling appointments and providing clear pre-op and post-op instructions. Ensuring the clinic is ready for the next surgery day.

The reassuring voice:

Calming nervous pet parents and letting them know their furbabies are in the absolute best hands. Who you are (Our perfect Match) You love animals. You have a knack for making people feel comfortable.

You thrive in the fast-lane:

HVHQ means High volume! You enjoy a bustling environment where the day flies by. You are a multi-tasker. You can check in a squirming puppy, answer a phone call and smile at a coworker all at the same time. You're a team player. You love celebrating wins with your crew and jumping in to help wherever needed.

Bonus points:

if you have previous veterinary, rescue or high-volume customer service experience! Why you'll love working with us You aren't just filing paperwork here; you are directly helping reduce the pet overpopulation and making veterinary care accessible to families who need it most. Ready to join the pack? If you have a positive attitude, a strong work ethic and a big heart for animals, we want to meet you!

Pay:

$10.00 - $12.00 per hour

Benefits:

Employee discount Application Question(s): Do you have any veterinary clinic experience? Are your pets spayed/neutered? What vaccines should puppies get and starting at what age?

Work Location:

In person