Job description: We are looking for a friendly, service-oriented Corporate Account Relations Associate with excellent communication and interpersonal skills to join our team. This role supports corporate clients throughout the gifting process, from order placement through delivery, while providing thoughtful, responsive service and helping build lasting client relationships. The ideal candidate is professional and personable, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment. Strong follow-through, problem-solving skills, and a genuine desire to create an exceptional customer experience are essential. Previous experience in sales, customer service, account management, or a similar role is preferred. Candidates should also be comfortable working with Microsoft Excel and other computer systems. Roles & Responsibilities Support corporate clients throughout the gifting process, from initial order placement through delivery. Build and maintain strong, professional client relationships through personalized and responsive service. Coordinate with internal teams to address order issues and resolve client concerns quickly and efficiently. Follow up on customer requests and provide timely updates to ensure a seamless experience. Maintain accurate client, account, and order information. Manage multiple orders, client requests, and priorities while staying organized and meeting deadlines. Communicate clearly and professionally across phone, email, and other channels. Anticipate client needs and proactively identify opportunities to improve the corporate gifting experience. Contribute to a positive, collaborative team environment and perform other duties as assigned. Qualifications Friendly, professional, and service-oriented approach. Excellent verbal and written communication skills. Strong interpersonal and relationship-building abilities. Previous experience in sales, customer service, account management, or a related role preferred. Strong attention to detail and commitment to accuracy. Ability to multitask, prioritize effectively, and stay organized in a fast-paced environment. Comfortable working with Microsoft Excel and other computer systems. Strong follow-through and problem-solving skills. Positive, team-oriented attitude with a willingness to go above and beyond for clients. This is a seasonal position, but I am looking for the right fit to potentially transition into a full-time, permanent position after the holiday season.

Pay:

$21.91 - $22.74 per hour Expected hours: 30.0 - 40.0 per week

Experience:

Microsoft Excel:

1 year (Required) Shift availability: Day Shift (Required)

Work Location:

In person