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Customer Service Representative
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Oregon data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,083 / year median in Oregon
-10% projected decline
Job Description
Job Listing ID:
4544505
Job Title:
Customer Service Representative
Application Deadline:
11/04/2026
Job Location:
Lincoln City
Date Posted:
08/11/2026
Hours Worked Per Week:
40
Shift:
Day Shift
Duration of Job:
Full Time, more than 6 months
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Job Summary
Customer Service Representative
Location :
Location US-OR-Lincoln City Location/Org Data :
Name Lincoln City Location :
Address 1545 NW Hwy 101
Location :
City Lincoln City Location :
State/Province
OR ID 2026-5019
Category Retail Banking Position Type Full Time Min USD $18.00/Hr. Max USD $19.47/Hr.
Min USD $18.00/Hr. Max USD $19.47/Hr. Job Summary Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states.
Our company motto is:
Love What You Do...Make A Difference! Consider joining our team if you want:
An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being kind to our clients and one another
To start a professional career with Monday through Friday work hours and weekends off
A career that provides opportunity for growth; promoting from within is our top priority
A comprehensive benefits package.
As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions. What you will need to succeed:
A smile and great attitude
Highly developed sense of integrity and strong work ethic
Personable and outgoing; able to talk with clients and build rapport and relationships
Great attention to detail and providing accurate service
Technically savvy; able to use multiple computer systems and ability to adapt to change
Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind.
Qualifications Education/Skills/Training:
- High school diploma or approved equivalent.
- Basic math skills, 10-key and keyboarding.
- Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook.
- Well-developed smart phone and digital channel skills.
Must be organized and display excellent communication skills and a... For full info follow application link. We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnnel actions are administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9 Customer Service Representatives
Access our Statewide and Regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more.
Compensation
$18.00 to $19.47 per Hour Depending on Experience
Benefits Offered:
Medical, Vacation, Short-Term Disability, Long-Term Disability, Retirement, Education Reimbursement
Job Requirements
Experience Required:
None
Education Required:
High School Diploma/GED
Minimum Age:
N/A
Benefits
- Dental Insurance
- Disability Insurance