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Performance Food Group

Customer Svc Rep

Job Description

Customer Svc Rep Portland, Oregon Full Time 1st Shift Company Description Vistar customers are everywhere people work, play, and shop. Vistar is America's leading candy, snack, and beverage distributor with more than 25 distribution centers delivering everything from popcorn to healthy meal replacements anywhere in the U.S. The company has thrived by innovating, exceeding customer expectations, and fostering a collaborative culture built on teamwork, doing what's right, and giving back to the communities they serve. Job Description We Deliver the
Goods:
Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more Growth opportunities performing essential work to support America's food distribution system Safe and inclusive working environment, including culture of rewards, recognition, and respect
Position Purpose:
Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems and deal with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company. Responsibilities may include, but not limited to: Input customer orders. Input customer credits. Input order and invoicing information accurately and in a timely manner. Assist customers with orders and problems. Contact vendors and requests samples for customers. Provide informative and professional assistance when working with the public, customers, vendors, and co-workers. Perform administrative responsibilities such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary. Attend training and Customer Service meetings. Performs other related duties as assigned. Benefits Click Here for Benefits Information Compensation $19/HR Required Qualifications High School Diploma/GED or Equivalent 6 - 12 months customer service, call center and / or related area. Preferred Qualifications High School Diploma/GED or Equivalent Experience 1 - 2 years customer service, call center and / or related area within foodservice industry. Division VISTAR Job Category Sales Req Number 153594BR EEO Statement Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy ; (2) the "EEO is the Law" poster and supplement ; and (3) the Pay Transparency Policy Statement . Address Line 1 18201 NE Portal Way, Suite 106 State Oregon Location Vistar-Northwest (1007)

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Other Retirement and Savings

Career Insights for Client Service Representative / Associate

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Scorecard

Based on Oregon data

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What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$46,279 / year median in Oregon

-4% projected decline

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