Customer Service Representative Philly Temps & Perm

• 4.

3 Ardmore, PA Job Details Full-time $17 an hour 19 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Flexible schedule Qualifications Live chat Customer records maintenance Spanish Managing customer accounts Email customer support Account maintenance Phone communication Computer literacy Writing skills Customer order taking Sales order data entry English Post-sales issue resolution Managing clients in a customer support role Client database systems Desktop applications Order inquiry handling 2 years Communication skills Email support Entry level Quality data entry Client interaction via phone calls Customer data entry Full Job Description Philly Temps & Perm is seeking an experienced Customer Service Representative to assist their client based in Ardmore, PA. Successful candidates will have proven experience in a customer service setting, will have excellent customer service skills, and will be able to commute successfully to the Ardmore area daily. This is a temp-to-perm role that is completely on-site. It is full-time, Monday through Friday.

Customer Service Representative Duties:

• Provide exceptional customer service and support to clients via phone, email, and chat
• Assist customers with inquiries, product information, and order processing
• Maintain accurate customer records and update information in the database
• Handle and resolve customer complaints or issues in a professional and timely manner
• Perform data entry tasks to update customer accounts and process orders

Skills:

• Excellent phone etiquette and communication skills
• Strong customer service orientation with the ability to handle difficult situations with empathy and professionalism
• Proficient in using computer systems and navigating multiple software applications
• Bilingual in English and Spanish is a plus
• Ability to effectively communicate in both written and verbal forms
• Experience with outbound calling is preferred
• Strong attention to detail for accurate data entry We offer competitive compensation, a positive work environment.

Our client pays for 100% of the employee's healthcare costs, in addition to a year end bonus and a 401K.

Job Type:

Full-time Pay:

$17.00 per hour

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Shift:

Morning shift

Work Location:

In person