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Entry Level Customer Representative
Career Insights for Client Service Representative / Associate
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Scorecard
Based on Pennsylvania data
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What they do
A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.
$48,149 / year median in Pennsylvania
-26% projected decline
Job Description
Key Responsibilities:
Engage with customers in a friendly, professional, and confident manner. Introduce customers to LeafGuard and explain the benefits of its home improvement solutions. Ask questions to understand customer needs and identify potential opportunities. Generate and qualify leads through direct customer engagement. Schedule appointments for qualified homeowners to speak with a sales representative. Provide accurate information and answer customer questions. Build positive relationships while delivering an excellent customer experience. Maintain accurate customer and appointment information. Work closely with team members to achieve daily and weekly goals. Participate in training, coaching, and team development activities.Key Requirements:
Strong communication and interpersonal skills. High School diploma. A positive, outgoing, and professional personality. Comfortable speaking with new people and starting conversations. Goal-oriented and motivated to learn. Ability to work effectively in a team environment. Strong work ethic and willingness to take initiative. Previous experience in sales, customer service, retail, hospitality, or marketing is a plus, but not required. A willingness to learn and develop professionally. Why Us? This is more than just an entry-level position. It's an opportunity to gain real-world experience while developing communication, customer service, sales, and leadership skills. H&G Solutions provides a supportive, performance-driven environment where motivated team members can learn, grow, and take on greater responsibility over time. If you're personable, ambitious, and ready to start building your career, we want to hear from you!Pay:
$4,500.00 - $5,420.00 per monthWork Location:
In personBenefits
- Dental Insurance