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CC
Carbon Capture Scientific
Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Pennsylvania data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,927 / year median in Pennsylvania
-23% projected decline
Job Description
Job Summary We are seeking a dynamic and enthusiastic Customer Service Representative to join our team! In this vital role, you will be the first point of contact for our clients, providing exceptional support and ensuring their needs are met with professionalism and efficiency. Your positive attitude and strong communication skills will help foster lasting relationships, enhance customer satisfaction, and contribute to the overall success of our organization. This paid position offers an exciting opportunity to develop your skills in a fast-paced, supportive environment where your contributions truly make a difference. Duties Answer phones and greet visitors, directing them to the right person or department Respond to customer inquiries by phone and email in a friendly, timely manner Enter and update customer/client information in spreadsheets and internal systems Help manage calendars, schedule appointments, and coordinate meetings Prepare basic documents and reports using Word, Excel, and Outlook Keep office supplies stocked and filing systems organized Support the team with day-to-day administrative and clerical tasks Skills Comfortable answering multi-line phones and greeting visitors professionally Basic proficiency in Microsoft Office (Word, Excel, Outlook) Strong attention to detail and organizational skills Good written and verbal communication QuickBooks or bilingual skills a plus (not required)