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ICIMS - Lutron Electronics Company, Inc
Customer Service Representative - Global Headquarters
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Based on Pennsylvania data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,927 / year median in Pennsylvania
-23% projected decline
Job Description
Customer Service Representative
- Global Headquarters at ICIMS
- Lutron Electronics Company, Inc Customer Service Representative
- Global Headquarters at ICIMS
- Lutron Electronics Company, Inc in Center Valley, Pennsylvania Posted in 16 days ago.
Type:
Full-Time Job Description:
Lutron Electronics Company, Inc Customer Service Representative•Global Headquarters US-PA-Center Valley Job ID:
2026-5156 # ofOpenings:
4Category:
Customer Service Lutron- Annex Overview Join Our Customer Service Team at Lutron Electronics!
Responsibilities Deliver Exceptional Service :
Your passion for excellence and ability to communicate complex issues clearly and concisely will ensure each customer feels they have received outstanding service. Serve as the primary point of contact for customers , ensuring a seamless and effortless experience for all their needs. Collaborate with various departments within the business to resolve issues promptly and efficiently. Leverage your problem-solving skills to think creatively and propose innovative solutions to business challenges. Proactively expand your knowledge of our products and different aspects of our business.Build and Retain Relationships :
You will play a crucial role in establishing relationships with new customers and retaining existing ones.Promote Growth :
By fostering customer retention and driving sales of new products, you will contribute to the growth and expansion of our company.Maintain Industry Leadership :
Your impressive communication skills, product knowledge, and problem-solving abilities will help uphold our position as an industry leader. Qualifications Associate degree or Bachelor's degree required If less than 5 years of professional work experience, minimum cumulative 2.80 GPA is required Must be located within commutable distance of Center Valley, PA to accommodate in-office scheduleWhat's In It For You:
Competitive Benefits Package :
Enjoy a comprehensive and competitive benefits package designed to support your well-being.Career Growth Opportunities :
Develop your career through experiential learning, interactive training, shadowing, and mentoring.Broad Business Exposure :
Gain exposure to all areas of our business, from engineering and production to sales and beyond. Lutron Electronics' position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent. Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization. For more information, view our website at . Lutron Electronics is an Equal Opportunity- Affirmative Action
- Employer.