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Agent - Insurance Sales
Career Insights for Insurance Customer Service Representative
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Scorecard
Based on Pennsylvania data
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What they do
An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.
$48,923 / year median in Pennsylvania
-8% projected decline
Job Description
Job Overview We are seeking a motivated and strategic insurance professional to run a Farmers insurance agency by leading the growth, operations, and client service functions of a dynamic insurance agency. At The Atlantic District, we believe that insurance is about more than just premiums and paperwork; it is about providing peace of mind to the people living right here in Chambersburg. We have built our reputation on being a neighborly, reliable presence in our community, and we are looking for a new Agent who shares our passion for helping others. When you walk through our doors, you will find a team that values open communication, mutual support, and a genuinely positive outlook on the work we do every single day. We don't just sell policies; we build relationships that last for years. You will have the space to grow your own professional practice while having the full backing of an experienced team to ensure you have everything you need to succeed. If you are an energetic person who enjoys meeting new people and wants to build a career that truly makes a difference in your hometown, you belong here with us. We invite you to bring your ambition, your warmth, and your desire to learn, and we will provide the environment where you can truly thrive.
Salary Range:
$220,000.00 - $250,000.00 per year Benefits Annual Base Salary
+ Commission
+ Bonus Opportunities Paid Time Off (PTO) Flexible Schedule Health Insurance Disability Insurance Life Insurance Vision Insurance Dental Insurance Parental Leave Hands on Training Mon-Fri Schedule Retirement Plan Career Growth Opportunities Requirements Pennsylvania state insurance license for Life and Health or Property and Casualty. Previous experience working in a direct sales or customer-facing role. Clear and articulate communication style for explaining complex policy details. Strong organization skills to manage your daily follow-ups and client pipelines. Resilience and a proactive mindset when connecting with new prospects. Basic proficiency in Microsoft Office or similar digital office tools. Responsibilities Identify new opportunities to help local families and small businesses secure the protection they need. Conduct thoughtful consultations to understand individual goals and existing risk exposure. Present personalized insurance solutions that clearly outline benefits and coverage limits. Maintain an active schedule of client outreach and follow-up meetings. Provide ongoing support to existing policyholders, ensuring their coverage evolves as their life circumstances change. Contribute to our office culture by sharing success stories and helping colleagues solve tricky insurance scenarios. About Us The Atlantic District is a dynamic and growth-driven division of one of the nation's most trusted insurance and financial services organizations. We partner with dedicated professionals to build thriving insurance agencies that deliver exceptional protection and financial confidence to individuals, families, and businesses throughout the Atlantic region. We operate with urgency, purpose, and a commitment to excellence — empowering passionate, impact-oriented leaders to transform their ambitions into sustainable business success. As part of our team, you'll work with seasoned mentors, proven systems, and a supportive community that values integrity, service, and long-term growth.
Benefits
- Paid Time Off (PTO)
- Other Retirement and Savings
- Health Insurance
- Dental Insurance