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Carrier Insurane Agency Inc.

Customer Service Agent

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Scorecard

Based on Pennsylvania data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,927 / year median in Pennsylvania

-23% projected decline

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Job Description

Customer Service Representative -
Paid Insurance Licensing & Career Development Location:
[Clarion, PA]
Job Type:
Full-Time Starting Pay:
$14-$16/hour +
Performance Bonus Benefits:
Health, Dental, Vision, Company-contributed Retirement Plan. Start a Career, Not Just a Job! We're looking for friendly, motivated individuals who enjoy helping people and want to build a long-term career in the insurance industry. No insurance experience is required. We provide comprehensive training. No outside sales, just servicing clients' insurance needs. No sales quotas If you have customer service experience, enjoy solving problems, and want an employer that invests in your future, we'd love to meet you. What You'll Do Answer inbound customer calls and respond to client questions. Assist customers with policy information, billing, coverage options, and claims needs. Build positive relationships through outstanding customer service. Schedule appointments and follow up with prospective and existing clients. Maintain accurate customer records. What We're Looking For High school diploma or GED. Excellent communication and customer service skills. Positive attitude and willingness to learn. Basic computer skills. Strong attention to detail and organizational abilities. What We Offer Paid insurance pre-licensing education and exam support. Paid training from day one. Competitive pay plus performance Bonus. Paid time off and holidays. Health, dental, and vision benefits. Retirement plan. Supportive team environment with ongoing coaching and professional development. Why Join Us? We believe in promoting from within and investing in our people. We'll teach you the skills, provide the education, and support you every step of the way as you build a rewarding career.
Pay:
$14.00 - $16.00 per hour
Benefits:
Dental insurance Health insurance Paid time off Professional development assistance Retirement plan Vision insurance
Work Location:
In person