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Agent
Career Insights for Insurance Customer Service Representative
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Scorecard
Based on Pennsylvania data
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What they do
An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.
$48,923 / year median in Pennsylvania
-8% projected decline
Job Description
Job Overview We are seeking a motivated and strategic insurance professional to run a Farmers insurance agency by leading the growth, operations, and client service functions of a dynamic insurance agency. Welcome to The Atlantic District, where we believe insurance is about much more than just numbers and policies; it is about protecting the things that matter most to our neighbors in Clearfield, Pennsylvania. We have spent years building a reputation based on trust, transparency, and a genuine care for the people we serve. We are currently looking for a motivated and kind-hearted Agent to join our close-knit office. When you walk through our doors, you will find a bright, welcoming environment where your contributions are valued and your growth is encouraged. You will spend your days connecting with our community, listening to their stories, and crafting insurance solutions that provide real peace of mind. We aren't interested in high-pressure sales tactics; instead, we focus on listening intently and providing the clear, honest guidance our clients deserve. If you are looking for a place where you can build a meaningful career while making a tangible difference in the lives of people right here in Clearfield, we invite you to be part of our story. We are excited to meet you and explore how we can grow together.
Salary Range:
$220,000.00 - $250,000.00 per year Benefits Annual Base Salary
+ Commission
+ Bonus Opportunities Paid Time Off (PTO) Dental Insurance Vision Insurance Flexible Schedule Life Insurance Health Insurance Disability Insurance Mon-Fri Schedule Retirement Plan Hands on Training Parental Leave Career Growth Opportunities Requirements Active Pennsylvania Property & Casualty Insurance Producer license. Solid understanding of insurance policies, coverages, and industry regulations. Experience in a client-facing role, ideally within insurance or financial services. Strong command of office technology and standard agency management software. High school diploma or equivalent, though a college degree is welcomed. Ability to commute daily to our Clearfield office location. Responsibilities Engage with local families and business owners to understand their unique protection needs. Guide clients through the process of selecting the right coverage options to secure their assets. Manage and maintain a growing book of business through consistent communication and support. Collaborate with the rest of the team to share insights and refine our approach to service. Document client interactions accurately within our internal systems to ensure seamless record-keeping. Participate in local community activities to help build and strengthen our agency's presence in Clearfield. About Us The Atlantic District is a dynamic and growth-driven division of one of the nation's most trusted insurance and financial services organizations. We partner with dedicated professionals to build thriving insurance agencies that deliver exceptional protection and financial confidence to individuals, families, and businesses throughout the Atlantic region. We operate with urgency, purpose, and a commitment to excellence — empowering passionate, impact-oriented leaders to transform their ambitions into sustainable business success. As part of our team, you'll work with seasoned mentors, proven systems, and a supportive community that values integrity, service, and long-term growth.
Benefits
- Paid Time Off (PTO)
- Other Retirement and Savings
- Health Insurance
- Dental Insurance