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Best Western Plus

Guest Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Pennsylvania data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,927 / year median in Pennsylvania

-23% projected decline

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Job Description

Guest Service Representative Best Western Plus - 3.5 Cranberry Township, PA Job Details Full-time $16 - $18 an hour 3 days ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Hotel and accommodations payment processing Proactive hotel and accommodations guest assistance Greeting customers Answering guest questions Hotel room assignment management Financial record maintenance Handling customer service requests Receptionist experience within hospitality industry Bookkeeping Entry level Full Job Description Guest Service Representative Cranberry, PA Best Western Plus is currently seeking a full-time Guest Service Representative to join their team in Cranberry, Pennsylvania! In this role, you will be responsible for checking in/out guests and responding to guest's requests. What we can offer
YOU:
 Dental & Vision 401k Paid Vacation (full-time only)
Paid Holidays Pay:
$16 - $18/hour, offer dependent on experience The right candidate will have: 1 year of Front Desk experience preferred Must have flexible availability including holidays and weekends Positive attitude and service-minded work ethic Our Guest Service Representative will: Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card and personal information Manage room bookings in-person, online, and through incoming calls Answer guests' questions about hotel amenities, rewards programs, special requests, and any other needs Perform regular bookkeeping duties Connect with the housekeeping department to ensure guest accommodation is ready If you are interested in this position, please submit a current resume for consideration!
Best Western Plus Pay:
$16.00 - $18.00 / hour
Benefits:
Paid time off Health insurance Dental insurance Vision insurance 401(k)
Job Type:
fulltime
Schedule:
Weekend availability Monday to
Friday Education:
No education required Work location: On-site Best Western Plus. 5001 Cranberry Springs Dr, Cranberry Twp, PA, 16066

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance