Overview We are seeking a dynamic and highly organized Administrative Assistant/Service Advisor to join our team. This role is vital in ensuring smooth office operations while providing exceptional customer service and support. The ideal candidate will be proactive, detail-oriented, and capable of managing multiple responsibilities with enthusiasm. You will serve as the first point of contact for clients and visitors, coordinate appointments, handle administrative tasks, and assist with service-related communications to ensure a seamless experience for all stakeholders. In this position you will also be assisting the technicians with parts and estimates for the customer. Automotive knowledge would be helpful, however, willing to train the right applicant. This position offers an exciting opportunity to be an integral part of a professional, fast-paced environment where your organizational skills and positive attitude will shine. Duties Greet clients and visitors warmly at the front desk, providing excellent customer service and support. Manage multi-line phone systems, directing calls efficiently and professionally while handling inquiries with clarity. Schedule appointments. Handle clerical tasks including filing, proofreading documents, managing confidential information, and organizing office supplies. Support bookkeeping activities by tracking invoices, payments, and expenses with attention to detail. Assist in office duties such as organizing files, and ensuring a clean, efficient workspace. Communicate effectively with clients via phone to provide updates, answer questions, and support customer needs promptly. Provide personal assistant support including calendar management, appointment reminders, and task prioritization to enhance operational flow. Requirements Proven experience in an administrative or clerical role within an office environment. Strong computer literacy Excellent organizational skills with the ability to multitask efficiently in a fast-paced setting. Exceptional phone etiquette skills with experience managing multi-line phone systems and client communication. Demonstrated ability to handle confidential information discreetly and professionally. Strong typing speed along with proofreading skills to ensure accuracy in all communications. Prior experience in customer service or client support roles is preferred. Ability to manage time effectively while prioritizing tasks to meet deadlines consistently. Join us in creating a welcoming environment where organization meets outstanding service! We value energetic individuals who are eager to contribute their skills toward supporting our team's success while delivering top-tier client experiences every day.