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The Atlantic District

Managing Agent-Insurance

Career Insights for Insurance Customer Service Representative

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What they do

An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.

$48,923 / year median in Pennsylvania

-8% projected decline

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Job Description

Job Overview Welcome to The Atlantic District, where we believe insurance is about more than just premiums—it is about looking out for our neighbors. Nestled in the beautiful town of East Brady, Pennsylvania, our agency has become a cornerstone of the community. We are currently looking for a Managing Agent who shares our heart for service and our drive for success. We aren't looking for someone to just sit behind a desk; we want a leader who wants to be out in the community, building genuine trust and helping families protect what matters most to them. Here, you will find a positive culture that celebrates individual wins and collective growth. You will have the space to shape your daily schedule and the support to grow your professional career in a way that feels rewarding. We want you to feel at home here, where your voice is heard, your expertise is respected, and your contribution has a visible impact on the lives of those living right here in our town. Join us as we continue to grow and make a real difference in East Brady.
Salary Range:
$220,000.00 - $250,000.00 per year Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Dental Insurance Vision Insurance Flexible Schedule Life Insurance Health Insurance Disability Insurance Mon-Fri Schedule Retirement Plan Hands on Training Parental Leave Career Growth Opportunities Requirements Active Pennsylvania Property & Casualty Insurance License. Three or more years of experience in the insurance sector. Strong organizational skills and ability to manage a book of business independently. High school diploma or equivalent. Proficiency in Microsoft Office Suite and industry-standard CRM platforms. Prior experience in leadership or mentoring junior staff is a plus. Responsibilities Cultivate and maintain long-term relationships with clients across the East Brady community. Analyze potential clients' risk profiles to provide tailored insurance solutions. Conduct regular policy reviews to ensure clients have appropriate coverage as their lives evolve. Represent The Atlantic District at local events and participate in regional community networking. Mentor junior team members and provide guidance on best practices for sales and client service. Ensure all policy documentation and internal reporting is accurate and compliant with state regulations. About Us The Atlantic District is a dynamic and growth-driven division of one of the nation's most trusted insurance and financial services organizations. We partner with dedicated professionals to build thriving insurance agencies that deliver exceptional protection and financial confidence to individuals, families, and businesses throughout the Atlantic region. We operate with urgency, purpose, and a commitment to excellence — empowering passionate, impact-oriented leaders to transform their ambitions into sustainable business success. As part of our team, you'll work with seasoned mentors, proven systems, and a supportive community that values integrity, service, and long-term growth.