Customer Service Agent PCMSI-Professional Communications Messaging Services Inc - 3.0 Erie, PA Job Details Part-time | Full-time $15 - $16 an hour 10 hours ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Flexible schedule Life insurance Referral program Qualifications Computer operation Phone communication Customer service Call center experience Writing skills English High school diploma or GED Typing Grammar Experience Full Job Description PCMSI (Erie, PA) is

NOW HIRING

FULL and

PART TIME

for

ALL SHIFTS

• Starting Wage of $15.00/hr
• Opportunity to earn an additional $1/hr Shift Pay for hours worked between 3pm-7am
• PCMSI values employees and provides paid training and excellent medical benefits along with vision, life, and dental insurance, a simple IRA savings plan, and paid vacation.

PCMSI also offers competitive pay, yearly raises, opportunities for overtime pay, and growth within the company. PCMSI is an expanding 24/7 answering service providing quality service to a variety of businesses. Basic job duties include answering calls promptly in a polite manner, closely following instructions, verifying all given information, and taking accurate messages using correct spelling and grammar. Ideal candidates must possess a positive attitude, willingness to learn, clear and polite speaking voice, and also be computer literate, reliable, and customer focused. PCMSI partners with Medical Offices, Property Management Companies, Service Companies, Attorneys, Non-Profit Organizations, and many other Professional Services to offer Excellent Customer Service. We are looking for friendly, reliable, team players with:

• 3 Professional References
• Strong work ethic
• High School Diploma or equivalent
• Reliable Transportation
• Type 30+ WPM
• Computer literacy
• Polite and clear speaking voice
• Spelling and grammar skills
• Punctual and reliable
• Weekend and Holiday availability Required We are open 24/7/365 1st

Shift:

6am-2pm, 7am-3pm, 8am-4pm, 9am-5pm

Mid Shift:

10am-6pm, 11am-7pm, 12pm-8pm, 1pm-9pm, 2pm-10pm 2nd

Shift:

3pm-11pm, 4pm-12am 3rd

Shift:

11pm-7am

Job Types:

Full-time, Part-time Pay:

$15.00 - $16.00 per hour Expected hours: No less than 20.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Referral program Vision insurance Application Question(s): Are you able to work Holidays and Weekends? Do you have Reliable Transportation?

Education:

High school or equivalent (Required) Ability to

Commute:

Erie, PA 16507 (Required)

Work Location:

In person