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Customer Service Representative

Job

Robert Half

Exton, PA (In Person)

Full-Time

Posted 7 weeks ago (Updated 7 weeks ago) • Actively hiring

Expires 5/27/2026

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Job Description

We are looking for a dedicated Customer Service Representative to join our team in Exton, Pennsylvania. This hybrid position offers the flexibility of working onsite three days a week and remotely for two days. As a Contract to permanent opportunity, this role provides an excellent path for career growth and stability.
Responsibilities:
  • Respond to inbound and outbound calls, providing exceptional service and resolving customer inquiries efficiently.
  • Accurately process and manage order entries, ensuring all details are recorded correctly.
  • Maintain clear and detail-oriented communication with clients to address their concerns and provide solutions.
  • Collaborate with internal teams to ensure smooth handling of customer requests and orders.
  • Utilize company systems and tools to track and manage customer interactions effectively.
  • Ensure compliance with company policies and procedures during all customer interactions.
  • Proactively identify opportunities to enhance customer satisfaction and build long-term relationships.
  • Manage multiple tasks simultaneously while maintaining a high level of attention to detail and accuracy.

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