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PeopleShare by PROMAN

Customer Service Specialist

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Pennsylvania data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,927 / year median in Pennsylvania

-23% projected decline

Explore Career

Job Description

Join a growing company that values its employees and offers long-term career growth opportunities! We are seeking a detail-oriented and customer-focused Customer Service Specialist to join our team. If you thrive in a fast-paced environment, enjoy helping customers, and have strong administrative and data entry skills, we'd love to hear from you.
Customer Service Specialist Job Details:
Schedule:
Monday-Friday, 8:00 AM - 4:30
PM Pay Rate:
$23.00 - $27.00 per hour
Why Apply:
Join a growing company with a stable and expanding customer base. Opportunities for advancement and career growth within the organization. Competitive benefits package available upon permanent hire.
Job Description:
Provide exceptional customer service by responding to customer inquiries via phone, email, and other communication channels. Process customer orders, requests, and account updates accurately and efficiently. Enter and maintain customer information, orders, and other data within company systems. Coordinate with internal departments to resolve customer concerns and ensure timely follow-up. Monitor order status and communicate updates to customers as needed. Maintain accurate records and documentation of customer interactions. Support administrative and operational functions as assigned. PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics. PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. IND35