Find Jobs
Find Jobs Near You – Available Work in Your Location
CALL CENTER
Career Insights for Call Center Representative
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Pennsylvania data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.
$38,142 / year median in Pennsylvania
-12% projected decline
Job Description
Call Center Customer Service Agents - Ready to Hire! New Hire Training Classes start September 15th ! Great Automotive Industry Career Opportunity! We are a successful family -owned automotive group located in Glenside, PA, looking for dynamic, energetic, career-oriented professionals who are masters of influence and love working on the telephone. You will be working in an Inbound/Outbound call center that schedules appointments for our Service Department. No cold calling! Our central scheduling office is located within our Sloane Toyota of Glenside location with new, state of the art systems in place. We are minutes from the Willow Grove Mall, rt. 309 and parts of Northeast Philadelphia.
•Part-time and Full-time positions available- Saturdays 8AM-4PM (mandatory), Weekday shifts 8AM-6PM. This position is an excellent entry into the automotive industry or a step for advancement : candidates with a service cashier, receptionist , or appointment scheduler backgrounds are encouraged to apply. We offer the
Call Center Customer Service Agent:
Competitive Payrate Great company benefits A clearly defined career path designed for personal and professional growth The opportunity to work with successful and passionate people in an exciting yet relaxed atmosphere This position involves making inbound and outbound calls - No cold calling! Growth opportunities Paid training & employee discounts Requirements of the
Call Center Customer Service Agent:
Proven customer service experience (minimum 1 - 3 years) Demonstrate excellent phone and verbal communication skills Experience with heavy inbound and outbound calls (no cold calling required) A highly professional approach and appearance MUST speak clearly and have a pleasant phone manner A demonstrated dedication to customer service The ability to instantly build rapport with clients Organization, self-discipline and a quick learner Bilingual a plus but not required Must be able to work a flexible schedule including Saturdays You must be able to pass a background check and drug screening