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HA
Hanover Area YMCA
Customer Service Representative (PT)
Career Insights for Customer Service Representative (General)
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Based on Pennsylvania data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,927 / year median in Pennsylvania
-23% projected decline
Job Description
The Hanover Area YMCA is in need of energetic, friendly staff members to work at the front desk of our YMCA locations in the Hanover Area. Staff will respond to member and guest needs, promote memberships and programs, and maintain cleanliness and organization of the lobby area. The right candidate needs to have the ability to connect with people of diverse backgrounds and have super communication skills. They should have previous customer service experience. Bilingual abilities are a plus. Position is primarily at our North Hanover location. Staff needed for evening shifts. Average hours per week will be 15-20 hours. $12-$15 an hour depending on experience and qualifications. The Hanover Area YMCA is an equal opportunity employer.