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Call Center Agent
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Scorecard
Based on Pennsylvania data
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What they do
A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.
$38,142 / year median in Pennsylvania
-12% projected decline
Job Description
Our client is seeking a motivated and outgoing Call Center Agent to join their expanding team in Lemoyne, PA. This is a great opportunity for someone who enjoys building relationships, making outbound calls, and contributing to business growth. If you're driven, confident on the phone, and thrive in a fast-paced environment, we'd love to hear from you! Responsibilities Make a high volume of outbound telemarketing and cold calls to prospective customers.
Engage potential clients and introduce products and services.
Qualify leads and identify sales opportunities.
Schedule appointments and generate interest for the sales team.
Maintain accurate customer records and call notes.
Meet or exceed daily and weekly call activity goals.
Handle objections professionally and confidently.
Deliver exceptional customer service during every interaction. Previous experience in a call center, telemarketing, sales, or customer service role preferred.
Strong communication and relationship-building skills.
Comfortable making outbound cold calls.
Goal-oriented with a positive, energetic attitude.
Basic computer and data entry skills.
Ability to work independently and as part of a team. Ready to put your communication skills to work and grow your career? Apply today to learn more about this exciting opportunity! TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice. Create a Job Alert
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