We are looking for a part- time customer-focused, detail-oriented individual to join a healthcare organization in Malvern, Pennsylvania as a Customer Service Representative. This fully onsite role is a contract opportunity with the potential to become permanent and is ideal for someone who learns quickly, communicates clearly, and enjoys helping customers through phone-based support and order processing. The position offers a steady weekday schedule of 28 hours per week and plays an important part in delivering responsive service to internal and external customers.

Responsibilities:

• Handle a high volume of inbound customer calls while providing timely, courteous, and accurate support
• Place outbound calls as needed to follow up on requests, confirm details, and resolve outstanding issues
• Enter customer orders carefully into the appropriate system and verify information for accuracy and completeness
• Respond to service-related questions by identifying needs, explaining next steps, and ensuring a positive customer experience
• Maintain organized records of customer interactions, updates, and order activity to support smooth daily operations
• Coordinate with team members and internal departments to address issues efficiently and keep requests moving forward
• Support onsite customer service operations by managing multiple priorities in a fast-paced environment
• At least 2 years of experience in customer service, call center support, or a similar client-facing role
• Demonstrated ability to manage inbound and outbound phone communication professionally
• Experience with order entry and maintaining accurate data in business systems
• Proficiency in Microsoft Word and Excel, with the ability to complete related assessments if required
• Strong communication skills and a service-oriented approach when assisting customers
• Ability to learn new processes quickly and adapt to changing business needs
• Reliable attendance and availability to work onsite Monday through Friday for 28 hours per week TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies.

We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice. Create a Job Alert Email me about new Customer Service Representative jobs in Malvern, PA Related Jobs Search more jobs Browse Jobs Contract Talent Full-Time Talent Consulting Solutions Finance & Accounting Technology Marketing & Creative Legal Administrative & Customer Support Discover Insights Invoice Job Directory Salary Guide Time Reports Create a Job Alert Contact Us About Robert Half Leadership Careers With Us Locations Investor Center Press Supplier Relations Fraud Alert Government Notice Privacy Notice Terms of Use Robert Half Inc. An Equal Opportunity Employer M/F/Disability/Veterans. Do Not Sell or Share My Personal Information This website uses cookies, pixel tags, and other tracking technologies to enhance user experience, personalize content and ads, and to analyze performance and traffic on our website. We also share information about your use of our site with our social media, advertising and analytics partners. If we have detected an opt-out preference signal, it will be honored unless you have changed your consent preferences manually. You may opt-out of use of certain cookies through the Do Not Sell or Share My Personal Information link. Your use of the website is subject to our Terms of Use. More information about cookies and how we share information can be found in our Privacy Notice. Do Not Sell or Share My Personal Information I understand