Find & Apply For Customer Service Representative Jobs in Malvern, Pennsylvania

We're looking for an enthusiastic, highly motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you're interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you! Compensation & Benefits $47,000 - $52,000 annual salary Medical and dental insurance Disability insurance 401(k) with company match

Paid Time Off Compensation:

$47,000 - $52,000

Responsibilities:

Maintain customer accounts and update with new account information as needed Utilize scripts to handle difficult customer situations and bring them higher up, if necessary Provide thorough follow-ups to customer interactions, ensuring customer satisfaction Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints Work closely with the sales lead to stay up-to-date on service and product knowledge

Qualifications:

Excellent active listening, interpersonal, and communication skills Experience working in a customer-oriented atmosphere Must have graduated high school, received a G.E.D. or equivalent About Company We proudly served homeowners for decades by providing dependable heating, cooling, and fuel services. At Chester County Fuel , we're committed to delivering exceptional customer experiences while fostering a workplace built on teamwork, respect, and long-term career growth.