Customer Service Representative | Join a Friendly, Locally Owned Team | No Evenings or Weekends Looking for a career where your work truly makes a difference? At PaySmart, we're more than a payroll company—we're a trusted partner to hundreds of local businesses throughout Central Pennsylvania. We're looking for a detail-oriented, positive team player who enjoys helping people, solving problems, and learning new skills. If you take pride in doing things accurately and enjoy building relationships with clients, we'd love to meet you. Why You'll Love Working at PaySmart Monday-Friday schedule (8:00-4:30) No nights or weekends Supportive team Paid training and ongoing learning Locally owned company where your work matters Build lasting relationships with clients Competitive benefits package Company outings and team events

COMPANY:

For more than 25 years, PaySmart has helped small businesses simplify payroll with exceptional customer service. We believe great service starts with great employees, so we've created a workplace built on teamwork, respect, and continuous learning. Our team genuinely enjoys working together, supporting one another, and building long-term relationships with our clients.

RESPONSIBILITIES

Process payroll accurately and on time Answer client questions by phone and email Build strong relationships with assigned clients Assist businesses with payroll changes and reporting Work closely with teammates to solve problems Learn payroll laws and best practices through training

QUALIFICATIONS

Payroll experience is helpful but not required. We are happy to train the right person. Minimum 1 year of general office/clerical experience Must be experienced with MS Excel, Word and Outlook Unique aptitude for figures and problem-solving Exceptional organization skills and attention to detail High level of professionalism and customer service skills required Positive attitude and willingness to learn Reliable with a strong attendance record Organized and dependable self-starter that can manage and prioritize multiple tasks and projects

COMPENSATION

: Competitive pay based on experience Health insurance Retirement plan with company contribution Paid holidays and PTO Paid training and continuing education Company-sponsored social events We'd love to learn more about you! Along with your resume, tell us why you're interested in joining the PaySmart team and what makes you a great fit for this role.

Job Type:

Full-time Pay:

$17.00 - $19.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Retirement plan Vision insurance

Work Location:

In person