Monroeville Dodge Ram is looking for a motivated, customer- focused, and experienced Automotive Service Advisor to join our winning team. We are a family-owned dealership with a strong customer base, a busy service department, and a team-oriented environment. The Service Advisor is responsible for greeting customers, understanding their service needs, recommending appropriate repairs and maintenance, providing accurate updates, and ensuring an excellent customer experience from write-up to vehicle delivery. Prior experience as a Service Advisor, Service Writer, or Service Technician is strongly preferred. Experience with Chrysler, Dodge, Jeep, or Ram is a plus. Responsibilities Greet customers promptly and professionally Listen to customer concerns and accurately document service needs Review vehicle concerns, maintenance recommendations, and repair options with customersworkflowstatus, repair recommendations, and completion timesto customerscustomer serviceprofessional mannerother dealership departments Schedule service appointments and manage repair order Communicate with technicians and customers regarding vehicle Prepare estimates, review charges, and explain completed work Maintain strong customer relationships and deliver excellent Handle customer questions, concerns, and complaints in a Work closely with service management, technicians, parts, and

Work Location:

In person