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B&J GROUP
Customer Service Representative/Office Clerk
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Pennsylvania data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,927 / year median in Pennsylvania
-23% projected decline
Job Description
Customer Service Representative/Office Clerk
B&J GROUP - 2.3
Morrisville, PA Job Details Full-time $18 - $19 an hour 12 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Referral program Qualifications Basic math Filing Attention to detail Data entry Performing background checks Full Job Description B&J Groups is a third party Hazardous Chemical Warehouse. We have a position open for an Customer Service Rep. This is an Office Job that involves receiving a customer's order, create the order in the system, make all paperwork/labels the customer wants to accompany the shipment, and then schedule the carrier to pick it up. Job descriptions Answering phones, greeting customers, receiving packages, filing paperwork and answering emails. Creates shipping papers, computer entries and labels for your customer's shipments and the appropriate carriers. Schedule carriers to pick up fright daily When customers have questions regarding the movement or content of their orders, you will work to provide answers and ensure satisfaction. Perform tasks that may include entering data, printing postage, tracking deliveries, monitoring inventory and responding to customer concerns Skills & Qualifications- Needs reliable transportation.
- Fast learner, ability to multitask and meet deadlines.
- Customer Service skills are a must.
- Basic math skills.
- Outstanding attention to details.
- Intermediate skills using Microsoft Office (especially Excel and Word).
- May be subject to background check.