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AC
Anderson's Chimney & Masonry Services
Inbound Call Center Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Call Center Representative
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Scorecard
Based on Pennsylvania data
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What they do
A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.
$38,142 / year median in Pennsylvania
-12% projected decline
Job Description
Inbound Sales RepresentativeGreat on the phone? Love helping customers say "yes"? Want to earn bonuses and build a career? Anderson's Chimney & Masonry is growing, and we're looking for a motivated, customer-focused Inbound Sales Representative to join our team. This isn't a cold-calling job. Our customers are already reaching out because they're interested in our services. Your job is to build rapport, answer questions, and help customers take the next step by scheduling appointments with our service and install teams. Objection handling and appointment setting experience strongly preferred. If you thrive in a fast-paced environment, enjoy talking with people, and love the challenge of turning opportunities into appointments, we'd love to meet you. What You'll Do Answer inbound customer calls and make outbound follow-up calls Speak with homeowners interested in our services Handle customer questions and confidently overcome objections Schedule appointments for our sales and installation teams Educate customers about our chimney, masonry, and fireplace services (don't worry - we'll train you) Track customer interactions in ServiceTitan Achieve weekly, and monthly performance goals What Makes You a Great Fit Strong communication and people skills Previous call center, inside sales, or appointment-setting experience Comfortable handling objections and closing conversations confidently Positive attitude and competitive mindset Organized and detail-oriented Motivated by goals, bonuses, and personal growth What We Offer $19-$21 per hour Bonus opportunities Paid training and ongoing support Medical, Dental, and Vision Insurance Company-matching 401(k) PTO and Paid Holidays Real opportunities for career advancement Join a growing company where your voice matters, your effort is rewarded, and your success creates new opportunities. Apply today and start building your future with Anderson's Chimney & Masonry.