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Soul Nation Events
Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Pennsylvania data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,927 / year median in Pennsylvania
-23% projected decline
Job Description
Soul Nation Events is an event planning company 40 years' experience in the industry. We are currently looking for a customer service representative to help assist our customers with reservations, product information and general event information. Full training will be provided for all of our products. If you have a professional demeanor, eager to advance, we would like to hear from you. Responsibilities include answering incoming calls, making outbound calls to gather information from customers regarding their event, data entry, filing, and general office work. We are looking for someone to work 40 hours per week in our Langhorne PA location. The hours are M-F 9am-5:30pm Responsibilities and Duties Answer customer inquiries Provide information about our events Fianalize event information with customers Assist event planners to gather all information needed to ensure a successful event. Qualifications and Skills Ability to build rapport with customers Strong written and verbal communication skills Excellent attention to detail Proficient with Microsoft Windows operating system