P & C and Life Licensed CSA

Job Overview Are you looking to grow? So are we! Peters Insurance in Allentown, Pennsylvania, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Licensed CSA . In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you , apply today! Benefits Hands on Training Mon-Fri Schedule Requirements Possess an upbeat, positive and enthusiastic attitude. Proficiency to multi-task, follow-thru and follow-up. Excellent Communication/interpersonal skills. Prior Sales Experience. Professional phone etiquette. Great Customer Service Skills. Works well with other employees and is a team player with a positive attitude. A Property & Casualty insurance license is required. A Life & Health Insurance license is required. Ability to tactfully handle stressful and difficult situations. Minimum 1 year prior sales experience preferred. Be equipped with great listening and closing skills. Responsibilities Thoroughly understand and follow all underwriting, rating and compliance requirements. Maintain knowledge of new products and services. Generating insurance quotes. Provide exceptional customer service and support. Provide exceptional customer service and support. Develop and maintain client relationships. Foster strong relationships with our customers to maintain a high level of client retention and product loyalty. Provides on-going support to insurance clients as needed. Presents and explains insurance policy options based upon prospective client needs and their personal goals. Provide customers with additional information about new products and services. Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe. Participate in regular team meetings and brainstorming sessions. Attend training and continuing education courses.