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Client Care Representative
Career Insights for Client Service Representative / Associate
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Scorecard
Based on Pennsylvania data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.
$48,149 / year median in Pennsylvania
-26% projected decline
Job Description
- because it's an important way that we connect with our clients Has high attention to detail
- because our clients wouldn't like it if we show up at 4:00am instead of 4:00pm Understands the importance of constantly improving
- because we are doing just that. We are a growing company and expect you to grow along with us! Can be an influencer
- because we are not the only option a prospective client has Likes to follow a process
- because a well-thought-out process is what gets our client a great experience What would I be doing?
SERVICE AREAS
Employees can expect to work in the following areas, alongsideOley, PA:
Allentown, PA 18102 Reading, PA 19601 Sound interesting? Check out our website to learn more about us and fill out an application while you're there!- All applications are confidential