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Perma-Chink Systems, Inc.

Customer Relationship Specialist

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,927 / year median in Pennsylvania

-23% projected decline

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Job Description

Customer Relationship Specialist Petersburg, PA 1 DAYS AGO 22852888 Summary Petersburg, PA In-Person $21.00 - $23.00 per Hour 0 Months Experience High school graduate or equivalency certificate (GED) No Commission 40.00 hours per week / Day Shift / Full-Time
Description Role and Responsibilities:
Provide outstanding, seamless customer service. Handle inbound, unsolicited prospect calls and convert them into sales. Emphasize product/service features and benefits, estimate projects, and prepare sales order. Customer sales order data entry, arrange will call pick-ups, and collect payments. Increase sales using your skills. Become trained & stay updated on our products, trends & technical information. Communicate effectively with customers, prospects & co-workers in Knoxville & other stores. Investigate and troubleshoot customer service concerns. Maintain an organized office area & showroom space. Appropriately communicate brand identity and corporate position. Learn to mix and tint products to the standards set forth in company guidelines.
Qualifications:
High School diploma or equivalent experience. Good communication skills, both verbal & written. Excellent listening skills are necessary. Dependable to work regular hours Mon. - Fri. Ability to engage customers to build and maintain lasting relationships. Aptitude for multi-tasking, initiative for self-motivation, & keen problem-solving skills. Detail oriented with accuracy, with a sense of urgency in follow-up with customers, co-workers & logistics. Professional demeanor, business casual appearance; friendly, outgoing personality. Computer, e-mail & data entry skills required. Proficiency in MS Excel & e-mail skills are mandatory. Must be able to lift up to 60lbs. Additional Details How To Identify Potential Job Scams