Customer Relationship Specialist
Petersburg, PA
1 DAYS AGO
22852888
Summary
Petersburg, PA
In-Person
$21.00 - $23.00 per Hour
0 Months Experience
High school graduate or equivalency certificate (GED)
No Commission
40.00 hours per week / Day Shift / Full-Time
Description Role and Responsibilities:
Provide outstanding, seamless customer service.
Handle inbound, unsolicited prospect calls and convert them into sales.
Emphasize product/service features and benefits, estimate projects, and prepare sales order.
Customer sales order data entry, arrange will call pick-ups, and collect payments.
Increase sales using your skills.
Become trained & stay updated on our products, trends & technical information.
Communicate effectively with customers, prospects & co-workers in Knoxville & other stores.
Investigate and troubleshoot customer service concerns.
Maintain an organized office area & showroom space.
Appropriately communicate brand identity and corporate position.
Learn to mix and tint products to the standards set forth in company guidelines.
Qualifications:
High School diploma or equivalent experience.
Good communication skills, both verbal & written. Excellent listening skills are necessary.
Dependable to work regular hours Mon. - Fri.
Ability to engage customers to build and maintain lasting relationships.
Aptitude for multi-tasking, initiative for self-motivation, & keen problem-solving skills.
Detail oriented with accuracy, with a sense of urgency in follow-up with customers, co-workers & logistics.
Professional demeanor, business casual appearance; friendly, outgoing personality.
Computer, e-mail & data entry skills required. Proficiency in MS Excel & e-mail skills are mandatory.
Must be able to lift up to 60lbs.
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